Quality Assurance Engineer

Job Summary:

We're seeking a highly skilled Quality Assurance Engineer to join our team at Watts. As a Quality Assurance Engineer, you will be responsible for ensuring that our products meet or exceed customer requirements by developing, improving, and maintaining a consistent methodology for compliance and continuous improvement.

Key Responsibilities:

Lead customer quality programs by managing root cause analysis, corrective actions, and professional customer communications.

Track, trend, and report on customer quality issues, ensuring global resolution and elevating customer interaction standards.

Partner with site teams to share best practices in Production, Supplier Quality Management, Regulatory Compliance, and New Product Development (NPD).

Use RCCA tracking to maintain a credible corrective action process and ensure global resolution of main quality issues.

Maintain control over the MRB process and non-conforming materials, implementing error-proofing measures and layered product audits.

Provide feedback to suppliers for quality improvement and collaborate with corporate supplier quality teams to identify improvement opportunities.

Support audit activities (customer, agency, internal) and maintain site certifications.

Lead the quality aspect of the NPD process, ensuring the qualification and development of new products meet production standards.

Advance quality tools such as RCCA, PPAP, Gage R&R, SPC, and process controls, ensuring data integrity and reporting.

Requirements:

Bachelor's degree in engineering, manufacturing, or a related field.

5+ years of experience in a manufacturing environment with expertise in Total Quality concepts and project management.

Previous management experience in a manufacturing setting.

Expertise in plastics production (extrusion, molding, welding) and New Product Development processes.

Prior experience in Statistical Process Control (SPC) and advanced analytical techniques.

Comprehensive knowledge of lean Six Sigma and quality principles.

Proficiency with AutoCAD or other design software, basic metrology, and calibration.

Work Environment:

Work in both office and manufacturing environment. May occasionally be required to perform job duties outside the typical office setting.

What We Offer:

Competitive compensation based on your skills, qualifications, and experience

Comprehensive medical and dental coverage, retirement benefits

Family building benefits, including paid maternity/paternity leave

10 paid holidays and Paid Time Off

Continued professional development opportunities and educational reimbursement

Additional perks such as fitness reimbursements and employee discount programs

Learn more about our benefit offerings here:

Our Culture:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career.

No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity.

We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law.

Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

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