HSPD-12 Badging Specialist

1 day ago

Memphis, Tennessee, United States Citizant Full time

Job Summary

Citizant is seeking a highly skilled HSPD-12 Badging Specialist to join our team. As a key member of our organization, you will be responsible for managing the enrollment process for Personal Identity Verification (PIV) cards, ensuring the accuracy and security of sensitive information.

Key Responsibilities

  • Schedule appointments and service walk-ins for PIV card activations, enrollments, certificate updates, and PIN resets.
  • Answer phone calls and email inquiries related to PIV credentials and access control matters.
  • Coordinate and conduct the enrollment process for PIV cards, verifying the identity of applicants and collecting required documentation.
  • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.

Requirements

  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Attention to detail and strong organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.

Education and Clearance

  • High School diploma or GED certification.
  • US Citizenship required.
  • Active Public Trust/MBI clearance or the ability to obtain one.

About Citizant

Citizant is a leading provider of professional IT services to the U.S. government. We strive to be an employer of choice in the Washington metropolitan area, offering excellent compensation and benefits, as well as opportunities for personal and professional development.

Equal Opportunity Employer

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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