Sales Associate

3 weeks ago


Norfolk, Virginia, United States Navy Exchange Full time
Job Summary:

Sales associates at the Navy Exchange are responsible for providing exceptional customer service and selling general merchandise to customers. They work as part of a sales team to anticipate and exceed customer expectations, ensuring a positive shopping experience.

Key Responsibilities:
  • Customer Service: Greet and engage customers, assist with merchandise selection, and suggest additional items to complement their choices.
  • Merchandise Management: Ensure assigned areas are fully stocked, and merchandise is neatly arranged. Communicate with supervisors regarding stock additions, deletions, and customer preferences.
  • Cash Handling: Complete sales transactions efficiently, handle customer returns, and apply store policies consistently.
  • Store Operations: Assist with opening and closing the Food and Beverage Convenience Bar, prepare and display merchandise, and maintain a clean and organized store environment.
  • Knowledge and Skills: Develop knowledge of merchandise, including proper set-up, use, and care. Communicate product-related information to customers knowledgeably and legibly.
Requirements:
  • No experience required; high school graduate or equivalent preferred.
  • Ability to lift up to 25 lbs. as it relates to job duties.
  • Eligibility for commission and gainsharing sales incentive programs.
About the Navy Exchange:

The Navy Exchange is a retail chain that offers a wide range of products and services to military personnel and their families. As a sales associate, you will be part of a team that is dedicated to providing exceptional customer service and supporting the military community.


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