Sales Floor Associate

2 months ago


Los Angeles, California, United States Rebag Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at Rebag. As a Sales Floor Associate, you will be responsible for providing exceptional customer service, building rapport with clients, and converting leads into sales.

Key Responsibilities
  • Customer Service: Maintain the highest degree of customer service to effectively communicate and provide an elevated customer experience.
  • Sales Performance: Strive to meet/exceed personal, category, and store sales goals and KPIs.
  • Client Relationships: Effectively build client relationships to support new client acquisition and retention.
  • Brand Ambassador: Act as a brand ambassador representing all that Rebag stands for, offering the highest level of customer service, aiming to delight and surprise.
  • Product Knowledge: Communicate product and customer feedback to the management team.
  • Store Operations: Support all company initiatives as they relate to product launches, client service, and selling.
  • Visual Merchandising: Ensure store visual merchandising standards are met and maintained.
  • Stock Operations: Responsible for stock operations, processing, and properly handling online purchase orders.
  • Company Policies: Adhere to company policies and procedures at all times.
Requirements
  • Team Player: Team-oriented and possesses the ability to work cross-functionally with other groups.
  • Organization and Time Management: Strong organization, prioritization, and time management skills; highly attentive to detail.
  • Technical Skills: Ability to work across multiple systems.
  • Passion for Fashion and Sustainability: Enthusiastic and passionate about the changes in the resale industry.
  • Relatable and Conversationalist: Relatable and conversationalist not afraid of getting to new faces.
  • Tech Savvy: Tech savvy.
  • Self-Starter: Self-starter who likes to enjoy a new challenge.
  • Ambitious: Ambitious and willing to achieve goals set forth and wanting to be best-in-class at all things you set your mind to.
  • Lead by Example: Lead by example at all times.
  • Physical Demands: Comfortable standing on your feet for long periods of time.
  • Availability: Ability to work weekends and evenings.
  • Physical Ability: Ability to lift a maximum of 40 lbs based on needs of the role.
  • Legal Requirements: Legal right to work in the United States.

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