Cloud Infrastructure Reliability Specialist
2 days ago
**Job Description:**
We are seeking a highly skilled Cloud Infrastructure Reliability Specialist to join our team at The Judge Group. As a key member of our infrastructure team, you will be responsible for ensuring the reliability and performance of our cloud-based systems and infrastructure.
Key Responsibilities:
- Monitoring systems and infrastructure to maintain operational and performance levels
- Rotational on-call responsibilities to ensure timely incident resolution
- Collaborating with other professionals/engineers to troubleshoot and resolve issues
- Anticipating potential problems and determining solutions
- Gathering and analyzing metrics from tools and system/application logs
- Creating sustainable systems and services through automation and process enhancement
- Buidling automation to manage operations and eliminate manual functions
- Collaborating with Application/Infrastructure support engineers and operations teams
- Engaging in post-incident reviews for improvements and cause determination
Required Skills and Qualifications:
- Possessing a breadth and depth of technical and management knowledge
- A continuous improvement mindset to streamline, routinize, or automate processes
- Working knowledge across technology areas including server administration, converged solutions, storage, middleware, mainframes, networking, workflow, and collaboration tools
- Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues
- ITIL fundamentals and familiarity with Problem Management, Change Management, Release Management, Event Management, and Incident Management
Soft Skills:
- Adaptability to prioritize criticality to incoming incidents in a high-volume environment
- Capable of balancing multiple projects
- Ability to quickly learn and adapt to testing and support requirements for non-production work
- Strong problem resolution skills, excellent communication and interpersonal skills
- Self-motivated and able to work independently or as part of a team
Education/Experience:
- Bachelor's degree in Engineering, Computer Science, or related field required (or equivalent experience)
- 2 years experience supporting a large enterprise center
Estimated Salary: $120,000 - $180,000 per year, depending on experience and qualifications. Our comprehensive benefits package includes medical, dental, vision, 401(k) matching, paid time off, and opportunities for professional growth and development.
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