Replenishment Manager

Job Summary

As a Replenishment Manager at Michaels Inc., you will be responsible for leading and supporting inventory management and merchandising standards and maintenance. You will plan for and provide a well-merchandised and in-stock store for the customer to shop. You will help customers shop and find what they are looking for, delivering friendly customer service.

Main Responsibilities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results

Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI's and manage your team to achieve their role KPI's

Manage, execute and support the planogram process (POG's) to standard.

Manage, execute and support the AD set processes.

Manage and execute shrink and safety programs.

Serve as Manager on Duty (MOD)

Maintain seasonal sets and the feature space to our visual merchandising standards

Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development

Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others

Acknowledge customers, help locate product and provide solutions

Assist with Omni channel processes

Cross trained in Custom Framing selling and production

Other duties as assigned

Requirements

Retail merchandising and customer service experience preferred

Ability to remain standing for long periods of time

Ability to move throughout the store

Regular bending, lifting, carrying, reaching and stretching

Lifting heavy boxes and accessing high shelves by ladder or similar equipment

Work Environment

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

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