Field Technician

1 month ago


Alexandria, Virginia, United States Hunter Wave LLC Full time
Job Overview

Hunter Wave LLC is seeking a skilled Field Technician to join our team in Louisville, Kentucky. As a Field Technician, you will play a crucial role in the installation, repairs, and maintenance of equipment in the region.

Key Responsibilities
  • Complete installations and provide support at client locations in a 100 to 150 mile radius
  • Diagnose, troubleshoot, and resolve hardware and software problems
  • Install and configure new PC hardware and software on desktops, laptops, and peripherals
  • Develop, prepare, test, and deploy hard drive images
  • Perform basic computer wired and wireless network troubleshooting
  • Develop, document, and effectively communicate job processes, procedures, and techniques
  • Maintain proficiency in PC technical fields of expertise
  • Maintain a high level of proficiency in using help-desk systems and tools
  • Track and maintain equipment inventories
  • Test new hardware and software
Requirements
  • Extensive hardware repair hands-on experience
  • Software installation experience
  • Must own a car and have a valid Driver's License
  • Field tech support work experience
  • Ability to do heavy lifting
  • Ability to work on a Monday to Friday, 9:00am – 5:30pm schedule, on call one weekend a month
What We Offer
  • Casual environment focused on teamwork
  • Extensive industry and technology training
  • Career development program
  • Competitive salary
  • Monthly health reimbursement arrangement (HRA)
  • Comprehensive benefits including 100% work-related gas, tolls, and parking reimbursement
  • Paid time off

*In order to share details on the product line and commission structure during the interview process you might be asked to sign a confidentiality and non-disclosure agreement.*



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