Fitness Ambassador

2 months ago


Fitchburg, Massachusetts, United States Crunch Fitness - Fitchburg Full time
Job Summary

As a Fitness Ambassador for Crunch Fitness - Fitchburg, you will represent our brand to members and clients by delivering a positive fitness experience and quality personal training sessions, leading to member retention and client acquisition and retention.

Key Responsibilities
  • Uphold Company Values
    • Embody the Crunch Fitness core values of T.R.A.I.N.: Timely, Ready, Attentive, Inspiring, Noble.
  • Client Education and Guidance
    • Assist members and clients with education and guidance on comprehensive fitness programs, including resistance and cardio-respiratory training, general nutritional guidelines, and nutritional product recommendations.
  • Business Performance
    • Meet/exceed minimum monthly company expectations, including session service targets, resulting in Personal Training revenue, supplement/nutritional product sales, and contributing to club success.
  • Confidentiality and Conflict of Interest
    • Train exclusively for Crunch Fitness - Fitchburg. As a Crunch Fitness - Fitchburg team member, it is a violation of our conflict of interest policy to conduct personal training sessions or perform any personal training-related duties independently or at any company outside of Crunch Fitness - Fitchburg.
Essential Duties & Responsibilities
  • Client Services
    • Create an outstanding initial personal training experience for introductory package clients.
    • Prepare and deliver comprehensive fitness programs based on clients' goals, including appropriate exercise selection, nutritional programming, and teaching a fitness lifestyle.
    • Inform clients of the fitness tools available to assist them in achieving their goals.
    • Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow-up discussions, and tracking progress.
    • Demonstrate safe and proper exercise technique to clients.
  • Member Services
    • Instruct members on proper use of club equipment and exercise techniques.
    • Assist, at the club management's request, in any member service activities (e.g., fitness seminars, boot camps, body fat tables, supplement/nutritional product demos, etc.).
    • Understand all aspects and benefits of the CAMP CRUNCH Orientation and deliver a positive fitness experience to members and guests.
    • Help with racking weights and assisting in maintaining a neat, organized, and clean club.
  • Additional Responsibilities
    • Design comprehensive fitness programs using company-provided tools (dotFIT).
    • Schedule all personal training sessions, other appointments, and administration time using company systems (ABC/Datatrak).
    • Trainer Business Plan execution.
    • Execute other duties as assigned.
Qualifications
  • Education
    • High School Diploma or GED required.
    • Bachelor's Degree preferred.
    • Current Cardiopulmonary Resuscitation (CPR) certification.
  • Certifications
    • American College of Sports Medicine (ACSM) certification (Certified Personal Trainer or Health Fitness Specialist).
    • American Council on Exercise (ACE) certification (Personal Trainer Certification).
    • The Cooper Institute certification (Personal Trainer Certification).
    • International Fitness Professionals Association (IFPA) certification (Personal Trainer Certification).
    • National Academy of Sports Medicine (NASM) certification (Certified Personal Trainer, Corrective Exercise Specialist (CES), or Performance Enhancement Specialist (PES)).
    • National Exercise and Sports Trainers Association (NESTA) certification (Personal Fitness Trainer Certification).
    • National Federation of Professional Trainers (NFPT) certification (Personal Trainer Certification).
    • National Strength and Conditioning Association (NSCA) certification (Certified Personal Trainer or Certified Strength and Conditional Specialist (CSCS)).
  • Experience
    • Personal training experience preferred but not required.
Physical Requirements
  • Must be able to lift 50 lbs.
  • Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking.
Work Environment
  • While performing the duties of this job, the team member is regularly exposed to moving mechanical parts.
  • Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business.