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Used Vehicle Sales Representative

2 months ago

Highland, Indiana, United States Webb Ford Inc Full time
About the Role

We are seeking a highly motivated and customer-focused Used Vehicle Sales Representative to join our team at Webb Ford Inc. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Schedule appointments for customers and proactively manage lead activity to ensure a high level of customer satisfaction.
  • Work closely with Managers to improve the quality of appointments and identify opportunities to deliver a high level of customer satisfaction.
  • Maintain a professional and efficient manner in managing call volume and email leads to earn customer business and build rapport.
  • Meet and exceed monthly and quarterly sales and appointment goals, maintaining relationships with customers.
  • Log and track appointments set, shown, and sold using CRM and Microsoft Excel.
  • Follow up with sales customers to assist them in selecting the right vehicle, schedule appointments, retain current customers, and establish a positive relationship between Webb Ford Inc. and the customer.
  • Consistently grow and demonstrate knowledge of our products by providing customers with the necessary information and directing them to product information resources available online.
Qualification Requirements
  • High School diploma or equivalent.
  • Professional written and verbal communication skills.
  • Ability to work evenings and Saturdays.
  • Ability to work in a team setting.
  • Proficient with basic computer applications.
  • Ability to work in a structured environment and adhere to policies and schedule requirements.
Preferred Qualifications
  • Automotive experience.
  • Call center experience.
  • Spanish speaking skills.
  • Hospitality experience.
Benefits
  • Health insurance with company contribution.
  • Dental, Vision, and Aflac insurance options.
  • Paid Life Insurance.
  • 401(k) with company matching.
  • Family-owned and operated business.
  • Positive work environment.