Sales and Customer Service Representative

5 days ago


Brooklyn, New York, United States The Children's Place Full time
Job Summary:
The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. To achieve this, the Sales Associate will engage with customers by greeting and acknowledging them while providing the appropriate level of service. They will also effectively communicate value and quality of our merchandise while sharing current promotions and offer solutions for out of stock items when necessary.

Key Responsibilities:
  • Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks.
  • Greet and acknowledge customers while providing the appropriate level of service.
  • Exercise sound judgment in effectively addressing customer concerns.
  • Demonstrate the appropriate level of selling skills to positively impact conversion.


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