Receptionist

4 weeks ago

Johnston, United States Edencrest at Green Meadows Full time
About Edencrest at Green Meadows

We are seeking a highly skilled and customer-focused Receptionist to join our team at Edencrest at Green Meadows. As the first point of contact for our community, you will play a vital role in establishing and promoting a culture of hospitality for both internal and external customers.

Job Summary

Under the direction of the Executive Director, the Receptionist will be responsible for assisting with administrative support functions for multiple departments. This includes answering telephone calls, directing visitors, and providing general information and assistance.

Key Responsibilities
  • Answer telephone calls and direct them accordingly
  • Greet residents, families, and visitors, and provide general information and assistance
  • Direct and/or escort deliveries to the proper areas
  • Respond to inquiries and release information in accordance with established policies and procedures
  • Process, sort, and deliver community mail
  • Ensure compliance with maintenance of visitor log
  • Prepare letters, reports, correspondence, and mailings
  • Maintain resident rosters and information related to requests from visitors, calls, etc.
  • Assist with the accurate maintenance of various files in accordance with established procedures
  • May process and support the AP/AR functions in the community
Requirements
  • High School diploma or equivalent
  • Proven customer service skills with consistent demonstration of hospitality, responsiveness, and professional interpersonal and communication skills
  • Ability to multi-task, balance team and individual responsibilities, and respond promptly to resident and visitor needs
  • Demonstrated knowledge and operation of computer systems and accounting in using Microsoft Office products (Word, Excel, Outlook, PowerPoint) along with the ability to use organization-specific software
  • Self-motivation and initiative, ability to work independently, and solid problem-solving skills
  • High attention to detail, ability to handle multiple priorities, and exceptional organizational skills
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

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