Senior Financial Services Representative
6 days ago
At Randstad, we're looking for a skilled and customer-focused individual to join our team as a Senior Financial Services Representative.
Job OverviewThis role offers an exciting opportunity to work with one of the world's largest financial institutions, known for its commitment to client-centricity, collaboration, and a culture that values growth and development. As a Senior Financial Services Representative, you will be responsible for providing exceptional service to clients, answering their inquiries, and assisting them with various financial products and services.
The ideal candidate will have excellent communication and problem-solving skills, be able to multitask effectively, and thrive in a fast-paced environment. With strong attention to detail and a passion for continuous learning, you will be an advocate for our clients and contribute to building trust and delivering top-notch service.
Key Responsibilities- Serve as the primary point of contact for clients, ensuring that their needs are met through standardized procedures and research efforts.
- Familiarize yourself with different investment account types, including IRAs, individual accounts, and trust accounts, as well as basic rules and regulations governing these account types.
- Demonstrate expertise in navigating multiple computer screens, resources, and software to provide accurate responses to client inquiries.
- Develop in-depth knowledge of funds, products, and services within the financial services industry.
- Exceptional client service, communication, problem-solving, and learning agility skills.
- Intellectual curiosity and a broad understanding of business and financial acumen.
- Demonstrate grit and determination in problem-solving and a desire to improve processes within the organization to achieve goals.
- Proven ability to effectively explain complex information in a clear and concise manner.
We estimate the salary for this position to be around $23/hour, based on market rates and the level of experience required. If you're passionate about serving others, leading with a growth mindset, and delivering exceptional results, we encourage you to apply for this exciting opportunity.
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