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Client Relations Specialist

2 months ago

Safford, Arizona, United States Sheila York - State Farm Agent Full time
Position Summary

Are you a personable individual with a passion for customer service? If you thrive in a public-facing role, then a position with a State Farm independent contractor agent could be an excellent fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.

Key Responsibilities
  • Build and nurture customer relationships while ensuring follow-up as necessary.
  • Deliver prompt, precise, and courteous customer service. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-centric, needs-based approach to inform clients about various insurance choices.
  • Collaborate with the agent to set and achieve marketing objectives.
  • Exhibit a strong work ethic with unwavering dedication to daily success.
As a Team Member, you will benefit from...
  • Hourly compensation
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency
Qualifications
  • Preferred experience in sales (including outside sales, inside sales representative, retail sales associate, or telemarketing)
  • Interest in promoting products and services tailored to customer needs
  • Exceptional interpersonal abilities
  • Strong communication skills - both written and verbal
  • Self-driven and motivated
  • Detail-oriented
  • Proactive problem-solving skills
  • Ability to learn and navigate computer systems
  • Capability to work collaboratively in a team setting
  • Proficiency in multitasking
  • Ability to connect effectively with customers
  • Property and Casualty license (must be obtained)