Fulfillment Center Operations Manager

7 days ago


Katy, Texas, United States Safelite Full time
About the Role

We are seeking a highly skilled and experienced Fulfillment Center Operations Manager to lead our daily operations at a large fulfillment site. As a key member of our team, you will drive accountability through strategic leadership and effective talent management, fostering a positive and engaged workforce.

Key Responsibilities
  • Lead vision and purpose by nurturing high-performing leaders and aligning team efforts with site goals.
  • Develop leadership capabilities through skill assessment, real-time coaching, and crafting developmental plans.
  • Cultivate a safe and supportive workplace that engages associates and leaders.
  • Drive accountability by executing business plans, aligning segments to meet stakeholder and customer needs, and fostering a culture of performance.
  • Leverage data to enhance productivity, optimize inventory management, and minimize part breakage.
  • Collaborate with stakeholders to enhance processes, ensuring exceptional partnerships.
  • Oversee site P&L, steering towards financial goals and communicating progress, risks, and opportunities.
  • Lead change management initiatives, ensuring smooth transitions and minimal disruption.
  • Plan and allocate resources effectively, optimizing workforce planning to meet operational demands.
  • Ensure compliance with Federal, state, and local regulations (OSHA, CDL, DOT, MHE).
  • Identify and resolve health and safety risks, providing coaching on best practices.
Requirements
  • 7-9 years of leadership experience, including developing other leaders required.
  • 4-6 years of experience in supply chain, fulfillment, or distribution required.
  • Experience leading a single fulfillment site or distribution center required.
  • Experience with Korber or related WMS software preferred.
  • Exhibit resilience and adaptability by managing operations and navigating challenges to achieve successful outcomes.
  • Proven ability to exceed KPIs in service-oriented industries, prioritizing quality, partnerships, and customer outcomes.
  • People-first mentality with a solution-oriented approach.
  • Ability to travel up to 20%.
What We Offer
  • Competitive salary plus annual bonus opportunities.
  • Weekly payday on every Friday.
  • Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs, and a commitment to work/life balance through our paid time off (PTO) programs, company holidays, and paid volunteer days.
  • Relocation packages are available for those not already living within 50 miles of Katy, TX.

*Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.



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