Customer Service Liaison
4 weeks ago
This role is based in the branch office and serves as the primary liaison between the Inspector Coordinator and the Customer, coordinating day-to-day customer relations. The successful candidate will ensure that Company personnel and resources meet the job requirements as communicated by the customer.
Key Responsibilities- Functions as the Point of Contact and representative of the Company to customers, ensuring their satisfaction with Camin Cargo's performance.
- Communicates with customers regarding information relating to field measurements, lab testing, and job progress updates.
- Develops and recommends solutions to unusual customer demands and requirements that advance the Company's business interest and satisfy the customer.
- Reviews and evaluates the customer's nomination (purchase order) for completeness and accuracy and for the Company's ability to meet customer requirements.
- Reviews customer's job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer's requirements are properly addressed on time.
- Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer.
- Has authority and discretion to resolve, in a fiscally responsible manner, customer complaints using superior negotiating and customer relations skills.
- Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction.
- Identifies the root causes of quality system problems and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions.
- Performs or shares scheduling and job assignment duties during non-working hours, weekends, and holidays.
- Attends and participates in branch management meetings.
- This position will be in an office setting, but field work may be required.
- Ability to occasionally lift up-to-50 pounds, push & pull, reach overhead, stoop & squat, and wear protective equipment if required.
This document contains Confidential and Proprietary information which is the property of Camin Cargo Control. None of the information contained herein may be disclosed, reproduced, distributed, or used without prior written consent from Camin. All rights reserved.
-
Customer Service Liaison
2 weeks ago
, FL, United States SafeTouch Security Full timeCustomer Service Representative Job DescriptionAt SafeTouch Security, we value our employees as the cornerstone of our success. We are seeking a Customer Service Representative to work onsite in our Jacksonville headquarters.Key Responsibilities:Provide first-rate technical and administrative support to customers with professionalism and accuracy.Answer an...
-
Customer Service Liaison
4 weeks ago
Yoakum, TX , USA, United States EDDY Foods Inc. Full timeCustomer Service RepresentativeEddy Foods Inc. is a leading provider of high-quality food products to retail and food service outlets. Our mission is to deliver exceptional service and premium products to our customers across the food industry.Key Responsibilities:Customer Advocacy: Act as a primary liaison between the customer and internal teams, ensuring...
-
Customer Service Liaison
4 weeks ago
, KS, United States Etezazi Industries, Inc. Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Etezazi Industries, Inc. This role is responsible for maintaining excellent communication and relationships with our clients, ensuring outstanding customer satisfaction, and delivering products/services that meet or exceed customer requirements.Key...
-
Customer Service Liaison
1 month ago
, MO, United States Shelter Mutual Insurance Company Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Communications Assistant. As the central contact for escalated customer communications, you will engage with every operational area, offering a broad perspective of the company's operations.Key ResponsibilitiesConfidently interact and communicate...
-
Client Liaison
3 weeks ago
, MA, United States Tufts University Full timeJob SummaryCumming School of Veterinary Medicine at Tufts University is seeking a Client Liaison to provide exceptional customer service to clients and hospital staff. The ideal candidate will have excellent communication skills, a calm demeanor, and the ability to prioritize multiple responsibilities in a fast-paced clinical setting.Key...
-
Customer Service Sales Specialist
6 days ago
Houston, TX, United States South Texas Promotions Full timeAs a Customer Service Sales Specialist, you will be the liaison for our clients to build their brand through product launch events. The focus is on community outreach and engagement with our client's products and services.*We have certified key tech trainers that work on-site to train our marketing and sales team on how to provide the best results for the...
-
Customer Service Representative
6 days ago
Houston, TX, United States Roche Bobois Full timeJob DescriptionRoche Bobois is a world leader in furniture design and distribution. Roche Bobois offers a broad range of exclusive made-to-order designs, manufactured with a high level of customization in small European workshops with over 250 stores worldwide.Roche Bobois located in Houston, Texas is looking for an after sales service representative who...
-
Patient Access Liaison
1 month ago
, MI, United States JobRialto Full timeJob Summary:The Patient Access Representative plays a vital role in ensuring a positive customer experience at LabCorp. As a liaison between the organization and the customer/patient, this individual will provide product education, resolve customer requests, and maintain accurate records.Key Responsibilities:Act as a liaison between LabCorp, customers, and...
-
Liaison Engineer
5 days ago
Fort Worth, TX, United States Mammoth Freighters Full timeLiaison EngineerWe are seeking a junior to mid-level Liaison Engineer to join our growing team. This engineer will work closely with the lead of Liaison Engineering to support the 777-freighter conversion STC program. The engineer will be responsible for creating and revising design data in support of cargo conversion structural modifications to aircraft...
-
Customer Service Representative
5 days ago
Dallas, TX, United States WestRock Company Full timeThe OpportunityAs a Senior Customer Service Representative (CSR), you will represent Smurfit Westrock to the customer and act as a critical liaison between the customer, sales, and operations teams. You will receive and process routine customer orders, inquiries, and/or customer issues related to orders. The CSR is also responsible for maintaining the...
-
Customer Service Manager DAL
2 weeks ago
Dallas, TX, United States Signature Flight Support Corporation Full timeCustomer Service Managers make hospitality our primary focus with customers by performing leadership and management duties associated with the delivery of an elevated guest experience and consistent and safe operations. Duties may be performed personally, through subordinate supervisors, or by leading Customer Service Teams. Minimum Education and/or...
-
Customer Service Manager DAL
2 weeks ago
Dallas, TX, United States Signature Flight Support Corporation Full timeCustomer Service Managers make hospitality our primary focus with customers by performing leadership and management duties associated with the delivery of an elevated guest experience and consistent and safe operations. Duties may be performed personally, through subordinate supervisors, or by leading Customer Service Teams. Minimum Education and/or...
-
Customer Service Representative
4 weeks ago
, OH, United States Mindlance Full timeJob Title: Service Center AssistantWe are seeking a highly skilled and customer-focused Service Center Assistant to join our team at Mindlance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring that their claims are processed efficiently and effectively.Key Responsibilities:Act...
-
Sales and Marketing Liaison- Skilled Nursing
3 weeks ago
McAllen, TX, United States Touchstone Communities Full timeTransitional Care Liaison/Sales and Marketing Liaison- Lower RGV area (Harlingen/Weslaco) The ideal candidate will possess a comprehensive understanding of the post-acute market and selling clinical outcomes, the sales professional will meet the needs of customers to gain results and build successful relationships for Touchstone. The Transitional Care...
-
Customer Service Representative
2 weeks ago
, FL, United States Professional Service Industries Full timeJob Title: ReceptionistJob Summary:Professional Service Industries is seeking a skilled Receptionist to join our team. As a Receptionist, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth workflow.Key Responsibilities:Answer and direct phone calls, greet clients and visitors, and...
-
Customer Service Representative
2 weeks ago
Houston, TX, United States Profit Coaching Full timeProfit Coaching is looking for A Customer Service Representative who is expected to take personal responsibility for every interaction with a customer by providing World-Class service and by building customer loyalty, improve customer retention, and satisfying Global Customer Service goals and objectives. Responsibilities • Recommend process improvements....
-
Customer Service Associate
2 weeks ago
United States, TX, San Antonio, 78205 Hertz Full timeThe Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...
-
Practice Service Liaison
3 days ago
Kansas City, MO, United States Medical College of Wisconsin Full timePosition Description: We're looking for those individuals-the creative thinkers and innovation seekers-who are content with nothing short of changing the world. Discover the endless opportunities within the Medical College of Wisconsin (MCW) and be inspired by the work we can do together to improve health, and make a positive, daily impact...
-
IT Liaison
16 hours ago
Bakersfield, CA, United States Greater Bakersfield Legal Assistance, Inc. Full timePosition Summary:The IT Liaison will act as a bridge between the IT department and other departments to ensure the smooth implementation, support, and use of technology solutions within the organization. This role requires both a technical foundation and excellent communication skills to facilitate understanding and integration between teams, helping ensure...
-
Customer Service Representative
1 month ago
, TX, United States EZCORP Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, processing sales and payment transactions, and maintaining a clean and...