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Leasing and Occupancy Specialist

2 months ago


Pawtucket, Rhode Island, United States WinnCompanies Full time
Leasing and Occupancy Specialist I

WinnCompanies is seeking a skilled Leasing and Occupancy Specialist I to contribute to the success of our team at Historic Prospect Heights, a 312-unit residential community in Pawtucket, RI. As a key member of our team, you will be responsible for performing all day-to-day leasing and marketing activities related to apartment rentals, move-ins, recertifications, and lease renewals.

Key Responsibilities:
  • Complete LIHTC and Project Based Section 8 certifications.
  • Interact with prospective and current residents to achieve maximum occupancy.
  • Generate and manage traffic, lotteries, wait lists, property tours, leasing apartments, qualifying prospects, and following up on prospect leads.
  • Prepare lease documentation applicable to program types, complete move-in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
  • Deliver customer service that exceeds expectations for new and current residents.
  • Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
  • Review, prioritize, and distribute resident service requests as required.
  • May assist with the planning and facilitation of property events or programs required by the mixed income program guidelines.
  • May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.
  • Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
  • Remain current with local events and hiring trends that may have an impact on the property.
  • Remain up-to-date with federal, state, or other regulatory requirements and programs.
Requirements:
  • High school diploma or GED equivalent.
  • 1-3 years of relevant work experience.
  • Direct, start-to-finish experience completing LIHTC and Project Based Section 8 certifications.
  • Proficiency in Microsoft Office applications.
  • Solid organizational and administrative skills.
  • Excellent customer service skills.
  • Outstanding verbal and written communication skills.
  • Superb attention to detail.
Preferred Qualifications:
  • Associate's degree.
  • Bilingual in English and Spanish.
  • Experience with Yardi or RealPage property management software.
  • SHCM certification.
  • Certified Occupancy Specialist (COS) certification.
  • Certified Professional of Occupancy (CPO) certification.

We offer a competitive hourly rate of $ - $, depending on experience. The selected candidate will adhere to the following schedule: Monday through Friday, from 8:30AM to 5:00PM. Our benefits package includes generous time off policies, comprehensive medical, dental, and vision plans, flexible spending accounts, and more. To learn more, visit Why WinnCompanies?