Call Center Flow Designer

Apex Systems is seeking an experience Call Center Flow Designer to join client in the Greater Miami Area. As the functional lead, you will be responsible for designing seamless customer journeys using Omnichannel experiences and Agent Assist for their Contact Center platform. Your primary goal in this role will be to understand customer intent and design...

Apex Systems is seeking an experience Call Center Flow Designer to join client in the Greater Miami Area. As the functional lead, you will be responsible for designing seamless customer journeys using Omnichannel experiences and Agent Assist for their Contact Center platform. Your primary goal in this role will be to understand customer intent and design...

Apex Systems is seeking an experience Call Center Flow Designer to join client in the Greater Miami Area. As the functional lead, you will be responsible for designing seamless customer journeys using Omnichannel experiences and Agent Assist for their Contact Center platform. Your primary goal in this role will be to understand customer intent and design...

About FlowFlow is a multifaceted company that aims to create exceptional living environments for its residents and communities. Our mission is to develop, acquire, own, and manage multifamily apartment buildings and the services and technology within them. We strive to foster a culture of excellence, where our team members are driven by a sense of purpose...

About the CompanyFlow is a leading developer of multifamily apartment buildings, aiming to create superior living environments that enhance the lives of residents and communities. Our mission is to develop, acquire, own, and manage properties that provide exceptional services and technology.We're seeking an exceptional Architectural Interior Designer to join...

Job Title: Call Center ManagerWe are seeking a seasoned Call Center Manager to oversee and optimize our call center operations. As a key member of our team, you will be responsible for leading a team of agents, ensuring compliance with industry regulations, and driving performance improvements through training and data-driven strategies.Key...

Job Opportunity at Braman Motors IncWe are seeking a highly skilled and professional Automobile Call Center/Receptionist Coordinator to join our team at Braman Motors Inc.Key Responsibilities:Respond to all incoming phone calls and follow up with service clients in a timely and professional manner.Utilize excellent communication skills to advance the call...

Functional DesignerLocation: Miami – – onsite role 5 days per weekDuration: 12 monthsOne month remote work to relocate to Miami areaNotes:Design customer journeysCreate call Flows to route customers through the start to finish process that will lead someone to an agent.They want to assist the customer from a telephony system to a chatbot before an agent...

Functional DesignerLocation: Miami – – onsite role 5 days per weekDuration: 12 monthsOne month remote work to relocate to Miami areaNotes:Design customer journeysCreate call Flows to route customers through the start to finish process that will lead someone to an agent.They want to assist the customer from a telephony system to a chatbot before an agent...

Functional DesignerLocation: Miami – – onsite role 5 days per weekDuration: 12 monthsOne month remote work to relocate to Miami areaNotes:Design customer journeysCreate call Flows to route customers through the start to finish process that will lead someone to an agent.They want to assist the customer from a telephony system to a chatbot before an agent...

Functional DesignerLocation: Miami – – onsite role 5 days per weekDuration: 12 monthsOne month remote work to relocate to Miami areaNotes:Design customer journeysCreate call Flows to route customers through the start to finish process that will lead someone to an agent.They want to assist the customer from a telephony system to a chatbot before an agent...

About Hut 8Hut 8 is a leading provider of data center infrastructure and services, dedicated to building and operating cutting-edge facilities for next-generation computing workloads. Our mission is to deliver innovative and efficient solutions that meet the evolving needs of the industry.About the RoleWe are seeking a highly skilled Mechanical Engineer to...

Job Title: Voice EngineerJob Summary:Apex Systems is seeking a skilled Voice Engineer to join our team. As a Voice Engineer, you will be responsible for designing and implementing voice experiences that meet the needs of our clients.Key Responsibilities:Design and develop voice flows using VoiceFlowImplement IVR and chatbot integrationsOptimize workflows for...

Functional Designer Job DescriptionWe are seeking a skilled Functional Designer to join our team at KPG99 INC.Job Summary:The Functional Designer will be responsible for designing customer journeys using Omnichannel experience and Agent assist for Contact Center platform.Key Responsibilities:Understand customer intent and design call flows to route customers...

Job SummaryWe are seeking an experienced and results-driven Call Center Manager with expertise in the insurance industry to oversee and optimize call center operations. This role involves managing a team of agents, ensuring compliance with industry regulations, and driving sales performance improvements through training and data-driven strategies. The...

Functional Designer Job DescriptionKPG99 INC is seeking a skilled Functional Designer to join our team.Job Summary:We are looking for a talented Functional Designer to design customer journeys using Omnichannel experience and Agent assist for Contact Center platform.Key Responsibilities:Understand customer intent and design call flows to route customers from...

RESPONSIBILITIES:Kforce has a client that is seeking a Functional Designer in Miami, FL.Duties Include:* Functional Designer/lead for designing customer journeys using Omnichannel experience and Agent assist for Contact Center platform* Understand the customer intent and should be able to design call flows to route customers from IVR to chatbots, agent...

About the Company Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings. Fulfilling our mission will require an exceptional group of people whose collective output is...

Seeking Call Center Representatives to help support a FEMA project. This is a contract opportunity. Position requires onsite availability in Doral, FL. - - POSITION IS AN ONSITE OPPORTUNITY - - NOT REMOTE Salary: $19.36 hourly (includes fringe pay) S Call Center, Representative, High School, Technology, Staffing

Are you looking to help people? Do you have previous call center experience? Our client in Doral is looking to bring ramp up their staff to help support FEMA during this storm season. There is no set length of this assignment but it could be a month Call Center, Representative, Technology, Staffing