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Food Service Ambassador

2 months ago

Miami, Florida, United States Cote Korean Steakhouse - Miami Full time
Job Summary

Cote Korean Steakhouse - Miami is seeking a highly skilled and dynamic Food Runner to join our team. As a Food Runner, you will be responsible for delivering exceptional customer service by rapidly delivering food orders from the kitchen to customer tables.

Key Responsibilities
  • Food Delivery: Deliver food orders to customers in a timely and efficient manner, ensuring that all dishes are presented in a polished and appealing way.
  • Customer Service: Provide exceptional customer service by answering questions about menu items, ingredients, and allergies, and by communicating with customers about their orders.
  • Team Collaboration: Work closely with the kitchen and service teams to ensure seamless communication and efficient service.
  • Inventory Management: Assist with inventory management by reporting low supplies to management and restocking supplies as needed.
  • Plate Presentation: Plate dishes according to standards set by the Executive Chef, ensuring that all dishes are presented in a visually appealing way.
  • Customer Safety: Ensure that all food is served in accordance with safety standards, including proper temperature and handling.
Requirements
  • Communication Skills: Excellent communication skills, both verbal and written, to effectively communicate with customers and team members.
  • Teamwork: Ability to work effectively in a team environment, collaborating with kitchen and service teams to ensure seamless service.
  • Attention to Detail: Strong attention to detail to ensure that all dishes are presented correctly and that customer orders are accurate.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and move quickly and efficiently in a fast-paced environment.
  • Knowledge: Knowledge of food safety and handling procedures, as well as local health and safety regulations.
Benefits
  • Competitive Compensation: Competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Team-Oriented Environment: Collaborative and supportive team environment.