Branch Team Member

3 days ago


Springfield, Illinois, United States TelComm Credit Union Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team at TelComm Credit Union. As a Customer Service Representative, you will be the face of our organization, interacting with members in person and over the phone to provide exceptional service and support.

The key responsibilities of this role include:
  • Providing excellent customer service to members in person and over the phone.
  • Processing financial transactions, such as deposits and withdrawals.
  • Answering questions and resolving issues related to accounts and services.
  • Building relationships with members to promote products and services.
  • Maintaining accurate records and reconciling transactions.


What We Offer: A competitive salary ($42,000 - $58,000 per year), comprehensive benefits package, including medical, dental, and vision insurance, and a 401(k) retirement plan with company match. Our employees also enjoy generous paid time off, 11 paid holidays per year, and opportunities for career advancement and professional growth.

Requirements: High school diploma or equivalent required. 6 months or more of customer service experience preferred. Ability to work independently and in a team, with excellent communication and problem-solving skills.
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