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Medical Social Worker II
2 months ago
The Medical Social Worker II plays a vital role in assisting patients and their families/caregivers to cope with the social/emotional issues and practical arrangements related to their illness. Under the general direction of the Social Work Manager/LCSW, this position delivers age-appropriate social work care to patients and their caregivers in accordance with agency policy and procedure, as well as state and federal regulations.
Key Responsibilities:- Provides psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem solving, stress reduction, and developing healthy coping strategies in individual/family/group settings.
- Provides counseling for disease acceptance and understanding.
- Develops and implements individual Plans of Treatment to assist patients and families to cope and/or restore social, emotional, financial, and environmental factors affected by illness.
- Completes psychosocial assessments.
- Partners with patients to identify needs and develop and implement individual treatment plans based on mutually agreed-upon treatment plans.
- Discusses options for care proactively, including Kaiser resources and external community/government resources, to assist patients and families in developing short- and long-term care plans as appropriate.
- Teams with other disciplines in assessing, planning, and providing services for patients utilizing biopsychosocial information.
- Assists patients in advocating for themselves to receive appropriate services within Kaiser and in the community.
- Assists patients and families with care planning and discharge plans.
- Takes, reviews, evaluates, and prioritizes written and oral referrals.
- Maintains documentation, records, and data collections.
- Responsible for completion of required documents in a complete and timely manner.
- Functions as part of the Skilled Nursing Facility Team to ensure appropriate, timely placement of Kaiser members in nursing facilities.
- Liaisons between patients and Kaiser, maintaining a positive relationship with Kaiser and providing for continuity of care.
- Identifies appropriate levels of care and facilities for referred patients, where applicable.
- Obtains placements, where applicable.
- Collaborates with internal and external resources in Kaiser and the community to meet mutually agreed-upon goals and objectives.
- Provides information and referral to community resources as requested.
- Coordinates exchange of information between Kaiser, families, members, and skilled nursing facilities.
- Determines application of Kaiser, Medicare, and Medi-Cal benefits to specific patient situations.
- Participates in Utilization Management/Quality Assurance activities.
- Assists in coordinating communication between regional offices, clinics, hospitals, and field staff, triaging of phone calls from members/families.
- Works with referral sources to clarify and complete required clinical and psychosocial information.
- Performs other related duties as necessary.
- Experience: Step I - 0-2 years social work experience, Step II - 2-4 years social work experience within the last five years, Step III - 4 or more years social work experience within the last ten years.
- Education: Masters in Social Work accredited by the Council of Social Work Education.
- License, Certification, Registration: N/A.
- Demonstrated ability to work on a multidisciplinary team.
- Must have solid psychosocial assessment skills.
- Knowledge of chronic and acute disease and how it impacts patient and family functioning.
- Demonstrated excellent oral/telephone communication skills and written documentation.
- Must be computer-literate and, preferably, experienced in automated clinical information systems.
- Must demonstrate ability to effectively and efficiently handle demanding workload involving multiple tasks.
- Demonstrated ability to function independently as a collaborative, supportive team member.
- Must be able to master detailed and complex information regarding benefits and coordination of care.
- Must be willing to work in a Labor Management Partnership environment.
- At least one year post-MSW experience in a healthcare setting preferred - MSW internship may be considered in lieu of this requirement.
- LCSW preferred.
