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Customer Service Representative

1 week ago

Des Moines, Iowa, United States Hertz Part time
About the Role

We are seeking an experienced Customer Service Representative to join our team as a Part Time Sales Associate. As a key member of our team, you will provide exceptional customer service that exceeds our customers' expectations.

Responsibilities:

  • Provide first-class customer service and support to our customers.
  • Analyze customer feedback and concerns to identify areas for improvement.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Collaborate with colleagues to achieve sales targets and goals.

Requirements:

  • 3+ years of experience in customer-facing roles, preferably in operations and sales.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and decision-making skills.