Hair Color Specialist
2 weeks ago
The Hair Color Specialist at Madison Reed Hair Color Bar supports the Licensed Colorists and Shift Lead to provide a seamless guest experience from arrival to departure. You love beauty and hair color, and you pride yourself on helping guests find the best color for them and executing their service with perfection.
The Madison Reed Hair Color Specialist is the expert on Madison Reed consultations, hair care products, shampooing and conditioning, blowout services, unlimited roots membership program and subscriptions. Learning how to connect with guests and fellow team members to foster a focused and friendly work environment, meet the demands of a busy day, keeping the environment clean and organized while building relationships and supporting each other, the Hair Color Specialist is in training for promotion to Licensed Colorist in 3-9 months.
This role reports to the Manager, can be full or part time depending on business needs and requires availability at peak times to best serve our guest needs.
Responsibilities:- Demonstrate and develop teamwork skills to provide a guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.
- Perform behind-the-chair services such as assisting in finishing services and shampooing and conditioning services, styling, blowouts, hot tool styling, treatment and toner services, and add on product application per guest request.
- Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
- Ensure Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security.
- Adhere to protocols regarding Madison Reed systems, policies, processes and procedures.
- Drive Hair Color Bar revenue through increasing the average service ticket through additional services, sales of unlimited roots memberships, subscriptions, home hair care and more.
- Take a proactive approach by demonstrating the willingness to learn and complete the Assistant Colorist to Colorist Training including mastering color theory and developing behind the chair application skills to grow your career within Madison Reed.
Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.
Qualifications:- Active cosmetology license in the state in which you are applying.
- Entry level experience in any customer service or retail sales environment; salon or beauty industry experience preferred.
- Effective communication, strong problem solving and people skills, in a fast-paced retail or salon environment.
- Comfortable operating point of sale systems
- Fluency in English
Madison Reed is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance. Madison Reed has a zero tolerance for discrimination, racism, xenophobia, homophobia or misogyny in any form in our workplace. We strive to create a workplace where everyone feels empowered to bring their full, authentic selves to work every day.
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