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Restaurant Operations Manager

2 months ago

Selma, Alabama, United States Hardee's Full time
Job Purpose Statement

To ensure seamless restaurant operations in the absence of the Senior/General Manager, this role is responsible for maintaining the highest standards of quality, service, and cleanliness while focusing on profitability.

Key Responsibilities
  • Staff Management
    • Interview and hire qualified staff to operate the restaurant based on company standards and in compliance with state and federal regulations.
    • Schedule sufficient staff to operate the restaurant and accommodate guest flow. Manage labor costs to meet company standard.
    • Train and develop crew under the direction of the Senior/General Manager.
  • Operations and Maintenance
    • Maintain a cooperative, harmonious working relationship with management team and crew. Provide coaching, counseling, and discipline as warranted. Assist with crew member duties as needed.
    • Conduct crew and management team meetings as needed to discuss operation procedures, promotions, safety, security, training, etc.
    • Maintain an adequate supply of all products and items necessary to operate the restaurant. Control inventory to meet company Food Cost Variance standard.
    • Maintain reports and records based on company standards and in compliance with state and federal regulations.
    • Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.
  • Financial Management
    • Responsible for all cash. Ensure adherence to cash procedures.
  • Professional Development
    • Ensure personal appearance meets company standard and displays professionalism at all times.
    • Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to ensure a safe and compliant environment for all.

At Hardee's, we're committed to serving our guests with quality, delicious food. With over 60 years of experience and locations across the U.S. and internationally, we strive to provide an exceptional dining experience.