Customer Support Associate

6 days ago


Metairie, Louisiana, United States TopBuild Full time
About Your Future at TopBuild

We're looking for a talented individual to join our team as a Customer Service Representative. This role is ideal for those who are passionate about delivering exceptional customer experiences and working in a fast-paced environment.

Job Description:
  • Serve as the primary point of contact for customers, providing timely and accurate order support and product information.
  • Collaborate with cross-functional teams, including sales, production, and logistics, to ensure seamless order fulfillment.
Responsibilities:
  • Maintain a positive rapport with customers through proactive communication and issue resolution.
  • Analyze customer needs and provide personalized solutions to meet their expectations.
  • Process and review dealer orders, requests, and system-generated acknowledgments with precision and efficiency.
Requirements:
  • 1-2 years of experience in a customer-facing role, preferably in a similar industry.
  • Excellent communication and problem-solving skills, with the ability to work well under pressure.
  • Proficient computer skills and attention to detail.
Benefits:
  • A competitive salary range of $45,000 - $60,000 per annum, depending on location and experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career growth.

Earn an estimated annual salary of $52,500, based on industry standards and location.



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