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Warehouse Operations Supervisor

2 months ago

Ontario California, United States NFI Industries Full time
Job Summary

We are seeking a highly skilled and experienced Warehouse Operations Supervisor to join our team at NFI Industries. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our warehouse, ensuring efficient and effective operations, and driving business growth.

Key Responsibilities
  • Operations Management
    • Develop and implement shipping and receiving work schedules and assignments to ensure effective and efficient operations.
    • Provide direct supervision to warehouse personnel, matching their skills and background to the work required.
    • Supervise all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion.
    • Ensure that equipment is utilized in the most efficient manner.
    • Coordinate the maintenance of equipment with management.
  • Employee Relations/Development
    • Conduct daily pre-shift meetings to cover previous shifts' productivity, operational problems, forecasting workload, and other pertinent company information.
    • Assist in developing a program to train and motivate personnel for increased effectiveness.
    • Assist in developing a program for all new personnel and ensure the onboarding program is followed.
    • Manage and maintain good human resources practices with direct reports, and adherence to established corporate and department policies and procedures.
    • Work with Management and Human Resources to resolve employee relation issues, discipline actions, problem resolution, and terminations.
    • Provide feedback, coaching, guidance, and recognition to enhance personnel's skill development.
    • Play an active role in employee development and talent selection.
    • Provide regular coaching and constructive feedback on performance, prepares and delivers hourly performance reviews.
    • Maintain accurate timekeeping records.
  • Safety and Security
    • Ensure the safe, clean, and efficient operation of the warehouse to meet service standards.
    • Support all safety programs and OSHA compliance to ensure a safe work environment for all employees.
    • Follow documented processes for reporting, analyzing, and following up on employee injuries and accidents.
    • Ensure employees complete a daily pre-flight and review daily.
Requirements
  • Bachelor's degree in Supply Chain, Business, or related field, or at least 1-5 years of supervisory experience.
  • High School Diploma required.
  • Experience with Warehouse Management Systems (Manhattan preferred).
  • Ability to work in a fast-paced, quickly changing environment.
  • Ability to handle changing priorities and use good judgment in stressful situations.
  • Experience with seasonal work forces is a plus, but not required.
  • Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.
  • Working knowledge of Microsoft Office applications.
  • Working knowledge of warehouse/mechanical equipment.
  • Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary.
  • Excellent talent management and team building skills.
  • Excellent verbal, non-verbal, and written communication skills.
  • Excellent customer service skills specifically with external clients.
  • Excellent analytical and mathematical skills.
  • Bilingual English/Spanish preferred, may be required in some locations.
  • Ability and availability to work irregular or extended hours, including nights, weekends, and holidays as needed by the customer.
  • Must be able to stand/walk for up to 10-12 hours.
  • Lift and move totes up to 50 pounds.
  • Regular bending, lifting, stretching, and reaching both below the waist and above the head.
  • Walking in the distribution center and around area with great frequency; facilities are over a quarter mile in length.
  • Should be able to work in environments with variable noise levels, lighting conditions, and temperature variation and be able to access all areas of the building without limitations.
Benefits

We offer a competitive salary range of $67,000 - $90,000 per year, plus an annual discretionary bonus, targeted at 5%. Our benefits package includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.

We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.