Maintenance Engineer

1 week ago


San Jose, California, United States Valencia Group Full time
Job Summary:

As a Maintenance Engineer with Valencia Group, you will be responsible for ensuring guest satisfaction through a properly maintained property, guest rooms, and public areas. You will respond promptly and efficiently to guest complaints and concerns, while also knowing all fire and safety rules, regulations, and policies.

Maintain regular attendance in compliance with Valencia Group standards as required by scheduling, which will vary dependent upon the hotel's needs. Complete other duties as assigned by Supervisor, including possessing a good mechanical knowledge of how to safely operate and maintain all tools.

Respond to and complete all work orders in a timely manner, closing out as completed. Maintain a preventative maintenance schedule in guest rooms, keep all work areas, shop, and guest rooms neat and orderly, and maintain proper inventory levels of supplies and tools as needed.

Be punctual in reporting to work in the proper uniform with a name tag. Personal hygiene is required daily. Help maintain the overall appearance of the hotel's public space and hallways to help maintain a safe and clean environment.

Respond to both customer and hotel staff reports of non-functioning equipment immediately. Maintain rooms in operating condition by performing repairs as needed. Perform preventive maintenance throughout the hotel and maintain documentation. Attend required meetings, keep work areas clean and organized, and be extremely courteous to all customers and fellow employees.

Report unsafe conditions to your supervisor immediately. Maintain hotel equipment in proper working conditions.

Qualifications:
Hotel Operations or Customer Service experience preferred. Communicates effectively with others, works productively with a team, and has effective multitasking skills. Composure and patience under pressure are essential for this role.



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