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Account Management Associate

1 week ago

Madison, Wisconsin, United States Envista Holdings Corporation Full time
Job Description:

We are looking for a dedicated Account Management Associate to join our team at Envista Holdings Corporation. In this role, you will be responsible for building strong relationships with our clients and delivering exceptional customer service.

About the Role:

- Respond to customer inquiries related to order status, product information, and pricing.

- Meet or exceed sales targets and conversion rates while maintaining a positive and professional demeanor.

- Process orders accurately with minimal errors and support clerical functions as needed.

- Identify customer requirements and expectations to recommend products and solutions, closing sales over the phone when possible.

- Collaborate with colleagues to resolve complex issues and provide a positive experience for customers.

Requirements:

- 2-3 years of experience in a customer-facing role.

- High school diploma or equivalent; an associate's degree is preferred.

- Experience with Oracle or another CRM system is a plus.

- Strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.