Oracle Cloud Infrastructure Support Expert

5 days ago


Juneau, Alaska, United States Oracle Full time
About the Position

We are looking for a skilled Solution Architect to join our global infrastructure team at Oracle. As a critical member of our team, you will be responsible for providing support to internal users of Oracle Applications and legacy applications, ensuring maximum efficiency in their use.

Career Level - IC2

The ideal candidate will have strong technical skills and excellent communication skills, with the ability to respond to requests for support, test and coordinate testing of new releases of Oracle Applications, log bugs against applications, and follow up with IT and Development. Additionally, the successful candidate will monitor future applications releases, train users on features of applications, maintain applications responsibilities based on work group of user, and act as reporting resource.

Main Responsibilities
  • Provide support to internal users of Oracle Applications and legacy applications
  • Respond to requests for support
  • Test and coordinate testing of new releases of Oracle Applications
  • Log bugs against applications and follow up with IT and Development
  • Monitor future applications releases
  • Train users on features of applications
  • Maintain applications responsibilities based on work group of user
  • Act as reporting resource
About Us

At Oracle, we strive to create a workplace culture that values diversity, equity, and inclusion. We believe that every employee has a vital role to play in shaping our future success. Oracle offers a competitive salary ranging from $27.02 to $54.13 per hour, depending on location, and a comprehensive benefits package, including medical, dental, and vision insurance, short-term disability, long-term disability, life insurance, AD&D, supplemental life insurance, healthcare and dependent care Flexible Spending Accounts, pre-tax commuter and parking benefits, 401(k) Savings and Investment Plan with company match, paid time off, 11 paid holidays, paid sick leave, paid parental leave, adoption assistance, Employee Stock Purchase Plan, financial planning, and group legal.



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