Restaurant Operations Manager

4 days ago


Eugene, Oregon, United States DND Groups, Inc. Full time
Job Title: Shift Manager

Location: Eugene, Oregon

DND Groups, Inc. is a privately held franchise management company with over 62 quick service restaurants nationwide. We proudly represent 5 internationally recognized brands: Dairy Queen, Noodles & Co., Paris Baguette, Taco Johns, and Zaxby's.

Job Summary:

We are seeking a motivated and experienced Shift Manager to join our team at Noodles & Co. in Eugene, Oregon. As a Shift Manager, you will play a key role in supporting our General Manager and Assistant Manager in executing restaurant operations during scheduled shifts.

Key Responsibilities:
  • Assist in executing restaurant operations during scheduled shifts, including managing staff, maintaining a clean and safe environment, and ensuring excellent customer service.
  • Build strong relationships with crew members, fostering a positive and inclusive work environment that promotes learning and teamwork.
  • Assist in training and coaching crew members to develop their skills and build a highly productive team.
  • Model company policies and procedures for crew members, promoting a culture of excellence and customer satisfaction.
  • Exceed guest expectations by providing high-quality service, a clean environment, and a warm and welcoming atmosphere.
  • Handle customer complaints in a prompt and professional manner, ensuring that each dissatisfied customer leaves happy.
  • Understand the importance of speed of service and resolving bottlenecks in workflow, ensuring that the restaurant runs efficiently and effectively.
Requirements:
  • High School diploma or equivalent required.
  • Minimum 6+ months of high-volume quick service restaurant experience required.
  • Ability to move, perform, and respond quickly under pressure and for long periods of time.
  • Ability to perform the functions of each crew position, including customer service, product preparation, cash accountability, drive-thru, and back-line food preparation.
  • ServSafe certification or approved equivalent.
  • Strong hospitality and customer service skills.
  • Ability to work in and out of different temperature ranges, stand for long periods of time, work around possible allergens, and lift up to 50 pounds.
Benefits and Compensation:

Hourly Pay: $16.95 per hour

Hours Available: 20-35 hours per week

DND Groups, Inc. is an equal opportunity employer and is committed to diversity and inclusion in the workplace.



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