Senior IT Systems Engineer
4 weeks ago
About Lumen
Lumen is a leading provider of network infrastructure and services. We connect the world by providing fast, secure, and reliable connectivity solutions.
Our team is committed to delivering exceptional service and support to our customers. We are looking for a skilled IT Systems Engineer II to join our team.
The IT Systems Engineer II will be responsible for providing advanced Tier II support by troubleshooting and repairing network devices, tools, and services for a nationwide fiber optic transport network. The successful candidate will also be responsible for maintaining 100% availability of IP and Network Management services in engineering and operations environment.
Main Responsibilities
- Perform Transport Network Management functions in engineering and operations environment
- Work Tier-2 trouble escalations for SONET, OTN, and DWDM troubles
- Troubleshoot and coordinate Tier-2 Network Implementations projects
- Interface with Lead Engineers with network requirements and designs
- Work and coordinate Tier-2 Network deactivation and decommission of Transport SONET, OTN, DWDM transport devices
- Write and maintain technical operational documentations and SOP for Transport discipline supporting the NOC
- Develop and maintain Circuit Layout Records, Network Diagrams, and other supporting documentation
What We Look For in a Candidate
- On-call after hours/on-call support as required
- Expected to work in a shift environment in support of 24x7 operations
- Up to 10% travel can be expected
- Must have technical skills and experience in the OTN/SONET/DWDM profession
- Operate and accomplish technical tasks with minimum guidance
- Requires a Top Secret/SCI clearance
- Security+ or equivalent IAT/IAM/IASAE Level 2 of DOD is required
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