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Retail Sales Associate

2 months ago

Marysville, Michigan, United States The Sherwin-Williams Company Full time
Job Summary

We are seeking a highly motivated and customer-focused Store Associate to join our team at The Sherwin-Williams Company. As a Store Associate, you will play a critical role in providing exceptional customer service, driving sales growth, and maintaining a high level of store appearance.

Key Responsibilities
  • Provide excellent customer service by determining customer needs, answering questions, and recommending products and services.
  • Process sales transactions accurately and consistently with company policies and procedures.
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
  • Build productive relationships with wholesale and retail customers.
  • Meet or exceed sales goals on a monthly, quarterly, and yearly basis.
  • Maintain precise work order files and formulas.
  • Pull appropriate products from the sales floor or warehouse.
  • Tint and mix products, as needed, to customer specifications.
  • Stock shelves and set up displays.
  • Clean store equipment.
  • Load/unload delivery trucks.
  • Assist in making deliveries, as needed.
  • Maintain in-stock and presentable condition assigned areas.
  • Remain knowledgeable on products offered and discuss available options.
  • Comply with inventory control procedures.
  • Suggest ways to improve sales.
Requirements
  • Must be at least eighteen (18) years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
Preferred Qualifications
  • Have a valid, unrestricted Driver's License.
  • Have at least a High School diploma or GED.
  • Have at least one (1) year experience working in a delivery, retail, or customer service position.
  • Have previous work experience selling paint and paint related products.
  • Have previous work experience operating tinting and mixing equipment.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.