Insurance Support Associate

3 days ago


Orange, Connecticut, United States PFP- The Family Security Plan Full time
Job Overview

The Payment Support Concierge Specialist role is designed to enhance business growth and persistency by educating and supporting the sales organization. This involves contacting policy owners who have missed payments, discussing payment options, and making necessary adjustments to prevent future payment failures.

This position requires close collaboration with credit unions, internal departments, and insurance carriers to ensure timely and accurate billing changes.

  • Review monthly billing for accuracy and identify potential issues.
  • Communicate with team members to ensure adjustments to deductions are processed correctly.
  • Establish strong relationships with credit union partners, carriers, and internal staff.
Requirements
  • 2-5 years of customer service or billing experience required.
  • Hold an active Life and Health license.
  • Associates or Bachelor's Degree preferred.

Estimated Salary: $45,000 - $60,000 per year, depending on experience.



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