Medical Assistant

2 days ago


Baton Rouge, Louisiana, United States Ochsner Health Full time

We are seeking a Medical Assistant to join our team at Ochsner Health. This role will provide individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider.

As a Medical Assistant, you will assist in the delivery of health care services to patients of diverse backgrounds and age, maintaining positive relationships with patients and their families.

You will work effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician.

Communicating via phone to ensure patient needs are met timely and accurately is crucial for this role.

You will access company's data systems to document pertinent medical information.

Responsibilities
  • Supports the patient and provider throughout the patient visit.
  • Ensures the patient and provider are prepared for the visit.
  • Ensures the patient's questions are answered prior to leaving; prepares room for next appointment.
  • Provides excellent patient service through effective communication both over the phone and in person.
  • Completes appropriate documentation including patient registration if necessary.
  • Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
  • Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
  • Performs other related duties as assigned.
Requirements

Education Required - High school diploma

Preferred - Completion of a formal medical assistant training program

Work Experience

Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision

Certifications

Required - Medical Assistant Certification

Basic Life Support (BLS) from the American Heart Association

The estimated salary for this position is $68,000 per year.



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