Collections Specialist
4 weeks ago
Aramsco, Inc. is seeking a skilled Collections Specialist to join our team. As a key member of our finance department, you will be responsible for ensuring timely and accurate collection of customer payments. Your strong communication skills and ability to work in a fast-paced environment will be essential in this role.
Key Responsibilities
- Review and manage the A/R Collection Queue daily, contacting customers on delinquent accounts as needed.
- Provide statements and copies of invoices to customers when required.
- Process credit card payments from customers and apply funds to accounts.
- Prepare follow-up collection letters for customer accounts.
- Respond to customer inquiries and resolve issues related to account status.
- Perform research to update records, including tracing customer mailing addresses.
- Ensure strict confidentiality of financial records.
Requirements
- Minimum of 3 years of collections experience.
- High school diploma or equivalent.
- Valid driver's license and dependable transportation.
- Strong knowledge of customer service ethics, principles, and procedures.
- Ability to multitask and work well in a fast-paced environment.
What We Offer
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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