Dynamic Cloud Solutions Architect

6 days ago

San Francisco, California, United States Crusoe Energy Systems LLC Full time

About Crusoe Energy Systems LLC

Crusoe Energy Systems LLC is a pioneering company dedicated to unlocking the value of stranded energy resources through cutting-edge technology. Our mission is to harmonize the long-term interests of the climate with the future of global computing infrastructure.

We achieve this by co-locating mobile data centers with stranded energy resources, such as flare gas and underloaded renewables, to deliver low-cost, carbon-negative distributed computing solutions. Our flagship product, Crusoe Cloud, is a managed cloud services platform powered by stranded energy that enables climate-friendly innovation in computationally intensive fields, including artificial intelligence, graphics rendering, and computational biology.

About the Role

We are seeking an experienced Director of Solutions Engineering to lead our Solutions Engineering team, playing a pivotal role in enabling customers to deploy AI workloads seamlessly, cost-effectively, and at scale. You will be at the forefront of driving technical engagements across pre-sales and post-sales efforts, working closely with our largest and most strategic customers to ensure their success on Crusoe. This role involves leading a high-performing team of technical experts, acting as trusted advisors, and ensuring customers experience the full value of Crusoe's sustainably powered AI infrastructure.

A Day in the Life

  1. Lead and Develop a High-Performing Team: Recruit, mentor, and manage a team of domain experts who provide technical guidance and support to customers across all stages of their journey, acting as trusted advisors in deploying AI workloads on Crusoe.
  2. Serve as the Primary Technical SME: Act as a technical subject matter expert for all customer-facing engagements, ensuring AI workloads are deployed in the most secure, scalable, and efficient way possible.
  3. Drive Customer Success: Partner with customers to deeply understand their needs and challenges, guiding them through the deployment lifecycle with best practices, reusable templates, and innovative solutions to help them achieve their goals.
  4. Support Pre-Sales and Post-Sales Efforts: Work closely with the Sales and Business Development teams to support customer PoCs, provide technical demonstrations, and ensure smooth transitions from pre-sales to full deployment.
  5. Optimize Workloads and Solutions: Lead efforts to benchmark, validate, and optimize AI workloads for maximum performance, ensuring that customers are running the most efficient solutions possible.
  6. Collaborate with Cross-Functional Teams: Partner with Product, Engineering, and Customer Success to align technical strategies with business objectives, ensuring seamless integration of customer feedback into the product roadmap and a unified approach to customer success.
  7. Evangelize Crusoe Cloud Solutions: Represent Crusoe at industry events, lead customer-facing presentations and workshops, and contribute to the development of technical content such as blogs, case studies, and white papers.
  8. Champion Customer Needs: Act as the voice of the customer, advocating their technical requirements internally and influencing Crusoe's product direction to meet market demands.

You Will Thrive In This Role If

  1. You have a technical degree (computer science, math, engineering) or equivalent work experience.
  2. You have 8+ years of experience architecting, building, or operating cloud-based applications or infrastructures, with a strong focus on AI/ML workloads, high-performance computing (HPC), or graphics applications.
  3. You have experience leading or managing technical teams, with the ability to inspire and drive high performance.
  4. You possess deep expertise in cloud technologies and modern infrastructure tools such as Docker, Kubernetes, Ansible, CloudFormation, and Terraform.
  5. You hold a professional cloud certification (AWS, Azure, or GCP Solutions Architect) or equivalent.
  6. You have a customer-first mindset, with a passion for driving customer success through technical solutions and strategic advisory.
  7. You excel in a cross-functional environment, able to collaborate across Sales, Product, and Engineering to deliver cohesive solutions.
  8. You can communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders.
  9. You thrive in a fast-paced, high-impact environment where you can make a meaningful contribution to the success of both customers and the company.
  10. You embody the Company values.

Compensation and Benefits

This is a highly competitive role with a salary range of $280,000 - $350,000 per year, plus restricted stock units in a fast-growing, well-funded technology company. We offer a comprehensive benefits package, including a hybrid work schedule, industry-competitive pay, health insurance package options, paid parental leave, paid life insurance, short-term and long-term disability, Teladoc, pet-friendly offices, 401(k) with a 100% match up to 4% of salary, unlimited time off, cell phone reimbursement, tuition reimbursement, and a subscription to the Calm app.

Join Our Team

At Crusoe Energy Systems LLC, we are committed to creating a diverse and inclusive work environment that fosters growth, innovation, and collaboration. We strive to make a positive impact on the world by leveraging technology to unlock the value of stranded energy resources. If you share our vision and values, we encourage you to apply for this exciting opportunity to join our dynamic team.

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