Residential Cleaning Lead
4 weeks ago
We are seeking a highly skilled and experienced Senior Housekeeper to join our team at Vacasa. As a Senior Housekeeper, you will be responsible for maintaining the highest standards of cleanliness and organization in our properties, ensuring that our guests have a comfortable and enjoyable stay.
Key Responsibilities- Professionally clean and maintain Vacasa properties using cleaning procedures and products in conformance with prescribed company standards
- Create a welcoming environment for our guests and owners by ensuring homes are clean and cared for
- Identify and note any damages to homes. Create maintenance tickets as necessary
- Mentor, train, and support new and existing Housekeepers
- Perform inspections of cleans completed by Housekeepers
- Touch-up cleans as needed
- Establish and maintain open, collaborative relationships with team members and management team
- Correspond on a regular basis with your local management team and team members
- Be available and willing to assist your colleagues and management team when necessary
- Provide cross-coverage for your manager and Co-Senior Housekeeper(s) when necessary
- Collect and remove trash and debris
- Meet and maintain required Housekeeping metrics
- Attend all mandatory individual and team meetings
- Replenish consumable items such as soaps and paper products
- Maintain hot tubs as needed; no experience necessary - we offer on-site training
- Other responsibilities as assigned - because every day looks different
- Reliable transportation
- Smartphone and personal email address
- Driving inclement weather conditions as required
- Availability to work Sunday through Saturday, early mornings and evenings as needed.
- Ability to work well under pressure in a fast-paced environment
- Lead by example while embodying our company values
- Highly responsive and reliable
- Strong attention to detail
- Prior housekeeping experience preferred although we can teach you the Vacasa standard
- Ability to stand, sit, and walk for an extended period of time.
- Reach overhead and below the waist
- Push, pull, and lift less than or equal to 20 pounds
- Bend, stoop, squat, kneel, and twist
- Adhere to all company policies and procedures
- Reasonable comfort level with computers and smart devices
- Access to the internet and the ability to check your email on a daily basis
- Competitive hourly rate of $26
- New Hire Sign on Bonus of $250 after 30 days of employment
- Retention Bonus of $500 paid out after end of season
- Performance-based, discretionary quarterly bonuses for eligible employees
- Health/dental/vision insurance 100% coverage option based on hours worked
- Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
- 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
- Health & Dependent Care Flexible Spending Accounts based on hours worked
- Paid vacation & sick days
- Employee Assistance Program
- Career advancement opportunities
- Employee discounts
- All the equipment you'll need to be successful
- Great colleagues and culture
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