Residential Cleaning Lead

4 weeks ago


Steamboat Springs, Colorado, United States Vacasa Full time
About the Role

We are seeking a highly skilled and experienced Senior Housekeeper to join our team at Vacasa. As a Senior Housekeeper, you will be responsible for maintaining the highest standards of cleanliness and organization in our properties, ensuring that our guests have a comfortable and enjoyable stay.

Key Responsibilities
  • Professionally clean and maintain Vacasa properties using cleaning procedures and products in conformance with prescribed company standards
  • Create a welcoming environment for our guests and owners by ensuring homes are clean and cared for
  • Identify and note any damages to homes. Create maintenance tickets as necessary
  • Mentor, train, and support new and existing Housekeepers
  • Perform inspections of cleans completed by Housekeepers
  • Touch-up cleans as needed
  • Establish and maintain open, collaborative relationships with team members and management team
  • Correspond on a regular basis with your local management team and team members
  • Be available and willing to assist your colleagues and management team when necessary
  • Provide cross-coverage for your manager and Co-Senior Housekeeper(s) when necessary
  • Collect and remove trash and debris
  • Meet and maintain required Housekeeping metrics
  • Attend all mandatory individual and team meetings
  • Replenish consumable items such as soaps and paper products
  • Maintain hot tubs as needed; no experience necessary - we offer on-site training
  • Other responsibilities as assigned - because every day looks different
Requirements
  • Reliable transportation
  • Smartphone and personal email address
  • Driving inclement weather conditions as required
  • Availability to work Sunday through Saturday, early mornings and evenings as needed.
  • Ability to work well under pressure in a fast-paced environment
  • Lead by example while embodying our company values
  • Highly responsive and reliable
  • Strong attention to detail
  • Prior housekeeping experience preferred although we can teach you the Vacasa standard
  • Ability to stand, sit, and walk for an extended period of time.
  • Reach overhead and below the waist
  • Push, pull, and lift less than or equal to 20 pounds
  • Bend, stoop, squat, kneel, and twist
  • Adhere to all company policies and procedures
  • Reasonable comfort level with computers and smart devices
  • Access to the internet and the ability to check your email on a daily basis
What We Offer
  • Competitive hourly rate of $26
  • New Hire Sign on Bonus of $250 after 30 days of employment
  • Retention Bonus of $500 paid out after end of season
  • Performance-based, discretionary quarterly bonuses for eligible employees
  • Health/dental/vision insurance 100% coverage option based on hours worked
  • Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
  • 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
  • Health & Dependent Care Flexible Spending Accounts based on hours worked
  • Paid vacation & sick days
  • Employee Assistance Program
  • Career advancement opportunities
  • Employee discounts
  • All the equipment you'll need to be successful
  • Great colleagues and culture


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