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Service Excellence Representative

2 months ago

New Haven, Connecticut, United States Domino's Franchise Full time
Customer Service Representative Role Overview

Join our dedicated team As a Customer Service Representative, you will be instrumental in delivering outstanding support to our clientele. Below are the primary responsibilities associated with this position.

  • Engage with customers through various communication channels including phone, email, and face-to-face interactions
  • Exhibit comprehensive knowledge of our product offerings
  • Handle customer inquiries and effectively resolve any issues
  • Maintain a cheerful and approachable attitude consistently
  • Support food preparation tasks and uphold store cleanliness standards

Training Program: A thorough orientation and practical training will be provided to ensure your success in this role.

Communication Proficiency: Strong verbal and written communication skills are vital for accurately processing customer orders.

Key Competencies: Proficiency in numerical tasks, motor skills, and computer usage is essential for managing order processing and payment transactions.