Dining Services Director
6 days ago
Job Summary:
The Dining Services Director is a strategic business leader responsible for overseeing the food and beverage operations of a community, ensuring resident satisfaction by providing high-quality products and exceptional hospitality. This role requires a strong entrepreneurial approach, with the ability to drive desired outcomes and hold the on-site leadership team accountable for demonstrating desired service behaviors.
Key Responsibilities:
- Develop and implement overall operating strategy aligned with the Compass Community Living business strategy.
- Lead the development and implementation of departmental strategies to ensure resident satisfaction and meet financial goals.
- Oversee the development and implementation of safety, sanitation, and maintenance programs.
- Direct and conduct regular communication with team members, residents, and other departments to ensure a positive work environment and excellent customer service.
- Review resident satisfaction results and other data to identify areas of improvement and take corrective action as needed.
- Empower employees to provide exceptional service that exceeds resident and client satisfaction.
Requirements:
- Bachelor's degree in Food Services Technology/Management or related field; or Associate's degree plus four years of directly related experience.
- Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control.
- Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
- Previous P&L accountability or contract-managed service experience is desirable.
- Strong supervisory, leadership, management, and coaching skills.
- Excellent financial, budgetary, accounting, and computational skills.
- Proficient computer skills to include various computer programs, Microsoft Office programs, email, and the Internet.
- ServSafe Certified.
Benefits:
- Medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.
Compass Group Careers:
Compass Group is an equal opportunity employer committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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