Housekeeping Associate

6 days ago

Charlotte North Carolina, United States Sage Hospitality Full time

About Us

Sage Hospitality is a leading hospitality company that prides itself on delivering exceptional guest experiences. We are committed to creating a warm and welcoming environment for our guests, and we are seeking a highly motivated and detail-oriented individual to join our team as a Housekeeping Associate.

Job Summary

We are seeking a Housekeeping Associate to join our team at the UNC Charlotte Marriott. As a Housekeeping Associate, you will be responsible for ensuring that all public areas and guest rooms are clean and well-maintained. This includes cleaning and maintaining all corridors and public areas, removing trash and linens, and restocking linen and supply closets.

Responsibilities

  • Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
  • Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles.
  • Remove trash and/or linens and note any areas that need immediate cleaning.
  • Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
  • Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
  • Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).
  • Stock linen and supply closets to ensure par inventories.
  • Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor.
  • Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

Requirements

  • No formal education required.
  • No experience required.
  • Self-starting personality with an even disposition.
  • Ability to meet standards of appearance.
  • Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
  • Ability to assess required reaction to meet standards.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer

  • Medical, dental, & vision insurance
  • Health savings and flexible spending accounts
  • Basic Life and AD&D insurance
  • Paid time off for vacation, sick time, and holidays
  • Eligible to participate in the Company's 401(k) program with employer matching.
  • Employee Assistance Program
  • Tuition Reimbursement
  • Great discounts on Hotels, Restaurants, and much more

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