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Client Engagement Specialist

2 months ago

Merced, California, United States Pioneer Executives Full time

About Pioneer Executives:
At Pioneer Executives, we pride ourselves on our unwavering commitment to positively influencing our community.

Position Overview:
We are seeking a dedicated Sales Associate to deliver outstanding support to our nonprofit partners, both new and established, as they strive to enhance their charitable outreach.

Key Responsibilities:
Donor Interaction:
Build and nurture relationships with potential donors during fundraising events to promote charitable contributions for our clients.

Ongoing Development:
Gain comprehensive insights into marketing techniques and engage in continuous professional growth through training opportunities, both in-person and online.

Team Collaboration:
Participate in daily strategy sessions aimed at understanding client needs and brainstorming innovative solutions with fellow Sales Associates and senior leadership.

Client Relationship Management:
Stay updated on the missions of our charity partners and follow up with potential donors as needed to reinforce connections.

Issue Resolution:
Swiftly address and resolve client concerns, ensuring satisfaction and trust in our services.

Cross-Departmental Cooperation:
Work alongside various teams to respond to inquiries and requests from our charity clients, ensuring smooth operations.

Qualifications:
While experience in customer service, sales, or marketing is advantageous, it is not a strict requirement.
Possess 1-3 years of experience in a customer-facing role to effectively manage relationships.
Demonstrate a strong commitment to community involvement by supporting charitable initiatives.
Be available for in-person meetings and training sessions.
Exhibit strong communication skills, comfortable addressing both small and large groups.
Thrive in both independent and collaborative work settings, showcasing a solution-oriented mindset and a willingness to assist team members.