Teller Supervisor

This position is located at our Billings, M Heights branch, where you will be responsible for delivering outstanding customer service and developing and maintaining client relationships.

• Process daily teller transactions in the lobby and drive-up locations of the branch.
• Responsible for the effective use of 360View, including Activities, Incidents, and Referrals to business partners.
• Follows all proper check and cash handling standards, meeting or exceeding bank cash balancing standards.
• Demonstrates compliance with all bank regulations for assigned job functions and applies that to designated job responsibilities.
• Keeps up to date on regulation changes, follows all bank policies, procedures, and completes all required annual or job-specific training.
• Coach and mentor branch employees in learning the skills required for their level of role.
• Responsible for positive community relations in the branch market area to foster One First Interstate in the community.

• High School diploma or general education degree (GED) and three plus (3+) years related experience and/or training required.
• Experience in a retail environment and/or cash handling experience preferred.
• Attention to detail, including verbal and written instructions, maintain confidentiality, effective use of tact and diplomacy as it relates to clients and co-workers.
• Working knowledge and use of a personal computer, Word/Excel software programs, and strong 10-key skills preferred.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.