Pet Salon Receptionist

3 weeks ago


Van Nuys, California, United States WASH MY DOG VAN NUYS LLC Full time

Are you passionate about delivering exceptional customer experiences and working with furry friends? We're looking for a skilled Front Desk Associate to join our dynamic team at WASH MY DOG VAN NUYS LLC in Van Nuys, California.

Job Summary

In this critical role, you will serve as the first point of contact for our customers, handling front desk duties, scheduling appointments, and ensuring seamless operations. Your friendly demeanor, organizational skills, and technical proficiency will make you an invaluable asset to our team.

Key Responsibilities:

  • Manage front desk operations, including checking in animals, collecting information, and answering phone calls
  • Schedule, confirm, and cancel appointments, ensuring timely and efficient communication
  • Process payments and maintain accurate records
  • Provide exceptional customer service, addressing concerns and resolving issues promptly

Requirements:

  • Demonstrated ability to work effectively in a fast-paced environment
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Office, Google Suite, or similar software
  • Bilingual (English & Spanish) preferred

Estimated Salary Range: $50,000 - $65,000 per year, based on experience.


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