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Technical Business Analyst

2 months ago

Augusta, Maine, United States InsideHigherEd Full time

Job Summary

This role serves as a facilitator and liaison between the ACERM Division, IT, and other departments that perform activities or produce data critical to the successful implementation of assurance functions throughout and across the Enterprise.

This individual functions as a technical/business analyst who coordinates with management and key personnel to achieve optimal alignment and configuration of personnel, procedures, information systems/IT platforms, and data to realize maximum return on resource investment and minimize and mitigate risks to the Enterprise and its various components.

Key Responsibilities

  • Collects, cleanses, and analyzes available operational data and converts that data into usable information to effectively apprise management and leadership of organizational performance and facilitate informed decision making when prioritizing initiatives and allocating resources.
  • Streamlines application/procedural workflows to ensure process effectiveness and promotes automation of manual tasks, rather than modifying the technical aspects of IT systems.
  • Analyzes data and information available to the Division to identify and eliminate duplicative procedures and systems that result in waste, unnecessary manual intervention, and inconsistency of processes.
  • Provides documentation and training on the ACERM portfolio of systems.
  • Supports the identification, management, and support for all processes, procedures, and interfaces required in the ACERM production environments, including employee screening/monitoring, policy management, incident management, compliance training, enterprise risk management, Title IX case management, internal audit activities, privacy and security incident management, conduct of investigations, conflict of interest management/mitigation, regulatory monitoring activities, and creation and reporting of ACERM program metrics.

Collaboration and Reporting

This Business Process and Systems Integrator will collaborate with all areas of ACERM, HR, IT, and IT Security, Patient Safety, Privacy, Title IX, USG team members, and provide support to directors and staff to ensure ACERM departmental effectiveness and efficiency.

This individual will report to the VP-ACERM.

Requirements

  • MBA or Master's degree from an accredited college or university in statistics, data analytics, or related field preferred.
  • OR Bachelor's degree from an accredited college or university and five or more years of experience in project management, systems administration/integration, data integrity/analytics, or related field.

Conditions of Employment

All candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during the course of their employment and beyond.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees.

Augusta University is a tobacco-free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.