Customer Service Representative
2 days ago
As a Customer Relations Representative with Kelli Johnson - State Farm Agent, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.
Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this role. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are a customer-focused and empathetic team member who is passionate about delivering exceptional service.
Responsibilities:- Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
- Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
As an Agent Team Member, you will receive:
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Professional development
- Abundant opportunities for career advancement within our agency
- Genuine interest in marketing products and services that align with customer needs and preferences.
- Exceptional communication skills across all channels - written, verbal, and attentive listening.
- A people-centric mindset with a keen eye for detail.
- Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Proficiency in learning and navigating computer functions efficiently.
- Collaborative spirit, thriving in a dynamic team environment.
$60,000.00 - $100,000.00 per year
Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We are located in Forney, TX and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
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