Sales and Service Associate

2 months ago


Las Vegas, Nevada, United States EMG Acquisitions Full time
About EMG Acquisitions

EMG Acquisitions is a consumer finance company that specializes in providing instant funds through different loan opportunities, including online loan options.

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Provide excellent customer service to customers via phone, email, and in-person
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Work closely with the sales team to promote loan products and services
  • Meet or exceed sales and customer service targets
  • Participate in ongoing training and development to improve customer service skills and product knowledge
Requirements
  • High school diploma or equivalent required
  • 1 year of customer service experience required
  • 1 year of consumer loan experience required
  • 1 year of cash handling experience required
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet sales targets
Benefits
  • On-the-job training
  • Contests and bonuses
  • No late evenings
  • No Sundays
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) savings plan
  • 401(k) matching
  • Paid time off
  • Company holidays
  • Direct deposit
  • Payroll advance program

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