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Insurance Claims Examiner

2 months ago

Bloomington, Illinois, United States State Farm Mutual Automobile Insurance Company Full time
{"Overview": "At State Farm, we're committed to helping our customers navigate the claims process with ease and professionalism. As a Claims Specialist, you'll play a critical role in delivering remarkable service and ensuring our customers receive the support they need during a challenging time.

Our Claims Specialists are dedicated to investigating, evaluating, negotiating, and settling claims with accuracy and efficiency. You'll apply your knowledge of insurance policies and regulations to determine coverage, liability, and damages, while effectively communicating with customers and stakeholders.

In this hybrid role, you'll have the opportunity to work from home and collaborate with our team in-office. You'll be expected to work flexible shifts, including overtime and irregular hours, to meet the needs of our business.

As a Claims Specialist, you'll be part of a dynamic team that's passionate about making a difference in our customers' lives. If you're a detail-oriented, customer-focused individual with strong analytical and communication skills, we encourage you to apply.

Some of the areas we hire Claims Specialists for include:

* Personal Injury/Medical Payments (PIP/MPC): Handles first-party medical coverage for customers injured in an automobile accident
* Auto Property Complex: Handles high-volume, mid-to-high complexity property damage claims, not involving personal injury
* Auto Total Loss: Settles auto claims where a vehicle is deemed a total loss
* Auto Weather Catastrophe: Handles weather-related auto claims
* Property Team: Handles low-severity Home and Renters claims in a team environment. Claims are primarily theft-related as well as minor weather and other types of property losses
* Boat, Commercial, Farm/Ranch Unit (BCFR): Handles commercial and boat claims
* Hail Reconciliation Unit (HRU): Handles claims specific to hail damage
* Home Commercial Claims Services (HCCS) Stewardship: Handles property claims that are non-weather related
* Weather Catastrophe Claim Services (WCCS) Stewardship: Handles weather-related property claims

To be successful in this role, you'll need:

* A bachelor's degree in a related field or equivalent work experience
* Experience as a Claim Specialist in the insurance industry, specifically in auto and/or property claims
* Proficiency in using CCC, Xactimate, XactContents, and other estimating/evaluation software tools
* Strong knowledge of auto and/or property insurance policies, coverage, and claim handling practices
* Familiarity with state or local regulations and compliance requirements
* Proven ability to assess damages, estimate repair costs, and negotiate settlements

If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

At State Farm, we offer a competitive Total Rewards package, including a starting salary of $59,059-$79,230 annually, an annual bonus based on individual and enterprise performance, annual merit increases, 401(k) contribution, paid time off, and more.

We're committed to investing in our employees' growth and development, providing industry-leading tuition assistance programs, wellness and mental health programs, and discounts from hundreds of retailers through our Perks at Work program.

If you're ready to take your career to the next level and make a meaningful impact in our customers' lives, apply today"}