Customer Relationship Manager

4 weeks ago


St Louis, Missouri, United States Sanhua International Full time
Job Details

We are looking for a highly motivated and results-driven Account Manager to join our team at Sanhua International. As the lead on critical business accounts, you will be responsible for driving new business opportunities, improving customer satisfaction, and collaborating with cross-functional teams.

The ideal candidate will possess excellent communication and problem-solving skills, as well as experience in negotiation and account management.

  • Key Responsibilities:
  • Develop and execute business plans for assigned and targeted accounts.
  • Collaborate with customers' engineering, marketing, and sourcing teams to ensure product quality and satisfaction.
  • Facilitate the timely and successful delivery of solutions according to customer needs and objectives.
  • Nurture strong direct customer contacts and positive relationships with all levels of customers.

Requirements:

  • Bachelor's degree in Science, Technology, Engineering, or Mathematics preferred.
  • 5+ years of experience in OEM HVAC Customer relations.
  • Strong verbal and written communications skills.
  • Excellent listening, negotiation, and presentation abilities.
  • Working experience in manufacturing companies, especially components providers.
  • Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization.
  • This is a remote position with occasional travel requirements.

Salary: Estimated salary range: $80,000 - $110,000 per annum, depending on experience.



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