Sales Associate III

4 days ago


North Conway, New Hampshire, United States Tapestry Full time
Job Title: Sales Associate III

Coach is a global fashion house that values innovation, inclusivity, and excellence. We are seeking a highly motivated and customer-focused Sales Associate III to join our team.

Key Responsibilities:
  • Provide exceptional customer service and create a positive shopping experience for our clients.
  • Upsell and cross-sell Coach products to meet sales targets and drive business results.
  • Maintain a thorough knowledge of Coach products, including features, benefits, and current offerings.
  • Process customer transactions efficiently and accurately, including purchases, returns, and exchanges.
  • Contribute to a positive and productive team environment by collaborating with colleagues and adhering to Coach standards.
Requirements:
  • 1-3 years of previous sales experience in a luxury retail environment.
  • Current knowledge of fashion trends and competition in the marketplace.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Physical ability to execute at a fast pace, communicate effectively with customers and team, and maneuver the sales floor, sales shelves, and stock room.
Competencies:
  • Drive for Results: Exceed sales targets and consistently meet or exceed performance expectations.
  • Customer Focus: Prioritize customer satisfaction and create a positive shopping experience.
  • Interpersonal Savvy: Build strong relationships with customers, colleagues, and management.
  • Learning on the Fly: Adapt quickly to new situations and challenges.

Coach is an equal opportunity and affirmative action employer. We pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.


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