Telecom Support Specialist

2 weeks ago


Teaneck, New Jersey, United States Telrite Holdings Full time
About the Role

This is an exciting opportunity to join Telrite Holdings as a Telecom Support Specialist. In this role, you will be responsible for handling customer inquiries, resolving technical issues, and providing top-notch customer service.

You will work closely with our sales and marketing teams to ensure seamless customer interactions and exceed customer expectations. Our ideal candidate is highly communicative, proactive, and passionate about delivering exceptional customer experiences.

The successful candidate will receive a competitive salary of $48,000 - $58,000 per year, depending on experience, plus benefits including health, dental, vision, life insurance, and a 401(k) matching program.

Key Responsibilities
  • Handle customer inquiries and resolve technical issues
  • Provide exceptional customer service and support
  • Collaborate with sales and marketing teams to improve customer experience
  • Meet or exceed customer satisfaction targets


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