Resort Lodge Operations Manager

3 weeks ago


Pine River, Minnesota, United States Bayshore Elite LLC Full time
Resort Lodge Manager Position

Job Summary:

We are seeking a highly skilled and experienced Resort Lodge Manager to oversee the daily operations of Heath's Resort Lodge in Pine River, MN. The successful candidate will be responsible for managing the lodge's facilities, providing exceptional customer service, and ensuring the smooth operation of the resort.

Key Responsibilities:

  • Plan, implement, and supervise all resort lodge operations, including policies and procedures.
  • Provide administrative support, including operational and budgetary management, and coordination of guest support services.
  • Collaborate with resort owners and hospitality management for effective communication between office and cabin maintenance staff.
  • Greet resort guests and provide exceptional customer service.
  • Conduct concession sales and manage guest reservations.
  • Serve as the primary contact for all repairs, maintenance, and facilities issues.
  • Assist with basic accounting tasks, including accounts receivable.
  • Serve as the liaison between the office and resort guests, assisting with housing tasks such as move-in, check-out, key control, and room changes.

Requirements:

  • Office management experience and good customer service skills.
  • Ability to work independently and as part of a team.
  • Strong communication and problem-solving skills.
  • Basic accounting knowledge.

What We Offer:

Competitive salary and a dynamic work environment.



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